5.07: Customer Survey
Thursday, November 6th, 2008 | 233 comments
W: Lester Lewis, D: Stephen Merchant
Summary (NBC): Dwight and Jim are shocked when they get the results of the annual customer survey report. Pam and Jim decide they want to spend every minute together using their bluetooth phones. Meanwhile, Angela and Andy pick an unusual location for their wedding.
Icon courtesy of pessimistereader.
Favorite quotes
Dwight: Nothing can hurt you now. You’re a man in love!
Darryl: I’m not a big believer in therapy but, I’ll go into my own pocket to cover his co-pay.
Michael: Whenever I’m getting married, you don’t believe me.
Michael: Kelly Kapoor is our dusky, exotic customer service rep.
Michael: Sort of a Kapoor’s List. Schindler’s List parody. That’s not appropriate.
Jim: Pam’s a gold digger.
Jim and Pam: Sprinkle of cinnamon.
Michael: If I were joking, you’d be laughing. Do you look like you’re laughing?
Andy: Yo. Tommy Tuna.
Pam: Don’t give up Snoopy! That’s mine!
Pam: What color mustard is his shirt? Yellow or Dijon?
Dwight: You’re an idiot.
Jim: There’s the charm.
Dwight: What do you think I am saying to you?!
Dwight: Get a friend, loser!
Andy: I found the best “tentist” on the East Coast.
Andy: Would you be able to do the same design, but with walls of gray?
Michael: Jim, they are poopy.
Michael: “Jim Halpert is smudge and arrogant.”
Jim: Microgement.
Jim: I am Bill Buttlicker.
Michael: It’s a million dollar sale.
Andy: It has a bridal suite for my bridal sweet.
Angela: I don’t want to be married in a tent like a hobo.
Angela: Nana Mimi can’t be in canvas that long.
Andy: Done. And done-er.
Jim: The mob? Maybe NASA.
Kelly: You always say that. And I almost never know.
Kelly: You can’t just come into my nook and call me stupid.
Kelly: Dwight, get out of my nook!
Pam: That’s what she said! That’s what she said! That’s what she said!
Ryan: I don’t play the politics game anymore, Jim.
Pam: Right Dwight is loud.
Dwight: You juked the stats, cupcake.
Kelly: I love your tie, Michael.
Kelly: I lied, whatever.
Michael: I can’t tell you how much leftover guacamole I have ended up eating. Over the years.
Michael: Can you make yourself cry?
Jim: I want to talk to this guy. Put me in his ear.
Jim: He is into you.
Dwight: Is that the Matsuhashi B400? The world’s tiniest Bluetooth.
Dwight: This wedding is officially out of your hands.
Andy: You are gonna make us so happy.
Rating
In a poll conducted Nov. 6-10, Tallyheads rated this episode: 8.62/10
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Another OK episode. Tired of all the NBC.com product placements and the various other product mentions (Outback).
the part where kelly and michael laughing was very funny.
also, can someone tell me the song that was playing in dwights’s car . thanks
#229- Tuna, I do the same thing with all the new episodes; I seem to almost always enjoy a new episode more in the second viewing, because the first time is like a flicker… too much to soak in with all my eager anticipation. I always catch a lot more things and end up laughing a lot more in the second viewing (I especially found that true in this episode). I would recommend Tallyheads do this before commenting.
oh, and is anyone else with me that we should stop stressing so much about seeming continuity errors and whether or not pam SHOULD be back? they are developing the plots and story arcs of the season. pam is in new york, she is at art school, now she is faced with the decision of when and if she should move back to scranton. i guess i just don’t care if technically there were a certain number of weeks in weight loss and 3 months from whenever that fictional time was has technically already gone by; who cares?
#221 - i agree, i think ryan is involved. i could see him coming up with some of the descriptions of jim - i can’t really see kelly coming up with “smug and arrogant”. i tried to ask lester lewis about it but my question wasn’t chosen. i have to say i found this episode a little off the first time i watched it, something about the pacing, but the second time through i wasn’t distracted by that and i thought it was great. i have really been enjoying this season so far but i started reserving my opinion of each episode until after a second viewing. my anticipation and excitement is too distracting the first time i watch. also, lester lewis must like writing for kelly!
224 PAMJIM—My thoughts exactly. I felt like even in her voice, she seemed very defensive as compared to past scenes where Pam is confronted. Great acting by Jenna Fischer, by the way, because when I was watching for the first time, I felt defensive for her. And did anyone else happen to notice that when she was leaving the conference room, she turned back and looked out the window? I just wonder what that is supposed to mean.
I loved this episode, it is back to the same old goodness that I enjoyed in the past seasons. I was afraid that it had jumped the shark.
I don’t get it, so have we seen the last of Jan in “Baby Shower”? Is Melora Hardin coming back? What’s gonna happen to Jan?
To 222:
I doubt that the writers believe every woman uses that as an excuse.. It just fits Kelly’s ridiculous character.. that’s an excuse she would use in order to get out of trouble.. Sure, some people may not see it as in good taste, but it was a harmless joke; something that matches the tone of the character.
Also, I have to say, the conversation between Michael/Jim/Dwight in the conference room in the “Customer Service Testing” was easily one of the best scenes from the show. It was incredible!
I watched the scene with Alex’s speech a few times. I watched the scenes where Jim tells Pam she should go for the design internship and the one when he tells her he “had” a crush on her… Pam’s face looked very different in her scenes with Jim (disappointment in herself & Roy, flattered) than in her scene with Alex (realization/recognition, a little shocked, kind of defensive). The scenes speak for themselves… Very different friendships.
There are differences between Jim’s encouragement of Pam and Alex’s. Jim wanted Pam to follow her passion(art/design) and stand up for herself against a guy(Roy) who didn’t respect her. Alex wants her to make a permanent move from her home, from a man(Jim) with whom she has a relationship based on mutual respect, and turn her passion into a full-time, full-energy career. Jim’s encouragement is good no matter what the circumstances are. Alex’s is good only if Pam wants a particular path in life. Jim was also willing to sacrifice a lot of time and togetherness so Pam could pursue her dreams. Alex wants Pam to stay where he lives to pursue a career. (195 words!)
I know there’s been some discussion as to when Pam’s coming back… and maybe this has already been discussed - but the point that Pam has only been in the city for 3 months?? She has been in classes much longer than 3 months, right? “Weight Loss” covered the summer, and she moved to NY in the beginning, even if she didn’t start classes until July, in Office-time it is still after Halloween, and now November. So.. she has been there at least 4 months, if not 5 or 6. Has this been explained, or am I just off here?
I was, and still am, deeply troubled by the rape joke between Kelly and Michael. I find it disturbing that the writers, cast, show runners, censors and network people all approved and went through with a scene that clearly made light of rape, as though it is ever acceptable to joke about the most serious threat every woman in this world faces. Kelly throws around a pointless rape accusation as a last ditch effort to get out of trouble. Do the people involved with this show really think that happens? Are the people responsible for this so uneducated that they believe that women routinely use rape accusations as a tool? Is rape so unimportant an issue to The Office staff that they would portray to millions of viewers the idea that false, meaningless rape accusations actually even happen, that women are so unaffected by the terror of sexual assault that anyone outside of the mentally ill would do such a thing? And Michael immediately dismisses it, furthering the extent of the “joke,” telling Kelly that she can’t always accuse people of rape to get herself out of trouble.
Does anyone else still think that Dwight was right about Kelly not acting alone and Ryan’s actually plotting to tear down Dwight and Jim?
When Michael has Dwight and Jim role play a sales call, I about peed my pants, not to mention I did not breathe for a whole minute. It was hilarious.
When Dwight air-kicked Phyllis, I thought I was having a heart-attack.
Dwight Schrute, my hero.
PAMJIM- you may be right. Personally, I feel that this idea of Pam staying in NY longer may play for longer than some expect, even into next year. Just a hunch.
Of course, the only people who truly know what will happen are the writers, so JAM fans- rub elbows with them!
#191/PAMJIM- I realize that Pam should technically be back to the office by next episode. What I meant- maybe I was unclear- was that I have a feeling she may choose to stay in NY for a little longer, whether it be for more study or whatever. I feel like the writers might choose to drag it out longer than was originally intended to add drama.
#211 CreepyCreedBratton- I agree with your comment about some of the repeated hating on the show. By no means do I think people should have to love every episode- I’ve expressed my disappointment or gripes about certain things from time to time. I enjoy reading different critiques/viewpoints. We rate the episodes every week and sometimes they are rated low. But if you are really disliking the show EVERY WEEK for two seasons now, maybe it’s time to move on to something else. It’s kind of a buzz kill for people who still really enjoy the show. Like CreepyCreedBratton, I don’t mean to offend or disrespect- just hopeful that this fun place can remain fun.
#208 — good point! (Same for #207 & # 211.)
I’m still bummed that because I’m north of the 49th parallel, I cannot watch the deleted scenes or Webisodes on NBC.com. Yes, I remember a post about downloading something to make it work, but I haven’t yet mainly due to busyness in my life and not being sure if it will work on my iMac, which ties back in to the busyness thing. :-/
I so enjoy the stress-relieving laughter provided by “The Office” each week!
Okay episode. Better than the last two. Actually liked it a lot more on the second viewing. But it was just an okay episode nothing special. Honestly I think this show has hit a rough patch.
Wait one more thing…. I’ve been dying to know who has Ryan’s old job. Why haven’t they addressed it yet?