‘The Office’ as Management Training Tool

NPR’s Frank Langfitt discusses what we can learn about workplace management from the folks at Dunder Mifflin, illustrated by clips from The Office Seasons 1 and 2.

My favorite phrases from the story: “the absurdism of cubicle culture” and “brazen saboteur.”

Listen to ‘The Office’ as Management Training Tool.

Thanks to the many people who sent in tips about this story!


  1. This is not uncommon…

    I used episodes from the first and second seasons do demonstrate topics in a paper for my managing diversity class. This show is very useful for business/marketing majors!!

  2. I thought the NPR piece was really interesting. I like to hear an analysis of the characters.

  3. John, I think you might need to download it, and then play it with RealPlayer. (That’s what I had to do through my Mac.)

  4. At the camp I worked at this summer, we used scenes from Conflict Resolution when we started talking about what to do if we had a problem with another staff member.

    Win, win, win.

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